Complaints handling in insurance sector in trouble? Business Articles | April 22 Wholesale Soccer Jerseys China , 2011 News just out from the Central Bank of Ireland today identified that insurance firms in Ireland have more work to do on their complaints handling.Complaints?handling?inspection resultsThe results of a...
News just out from the Central Bank of Ireland today identified that insurance firms in Ireland have more work to do on their complaints handling.
Complaints?handling?inspection results
The results of an inspection of complaints handling processes by the Central Bank showed that none of the insurance firms inspected were fully compliant with the Consumer Protection Code.? This Code sets out how firms must handle consumer complaints. Over 600 individual complaints across twelve insurance firms were inspected. In some cases the results are so poor that apparently the Central Bank is considering enforcement action.
What was lacking with the complaints handling?
Some of the basic requirements of?good complaints handling?were lacking.? There were examples in all firms that consumers were not provided with details of an individual point of contact until the complaint was resolved or could not be processed any further.
Even when a contact point was provided consumers had to restate the details of their complaints time and again to different staff in the insurance firms.? Naturally this increased consumer dissatisfaction and no doubt increased the costs of complaints handling by the insurance firms themselves.
Some firms didn?t inform the customer of their right to take the matter to the Financial Services Ombudsman (FSO), or didn?t give them the contact details of the FSO.
When it came to acknowledging complaints there were occasions in all firms where the requirement to acknowledge complaints in writing was not adhered to.
Speed was also an issue because when acknowledgements were issued there were occasions when this was not done within the required five working days.
Could better training be part of the answer here?
It rather looks as if the common sense contained within the Consumer Protection Code is far from common practice.
The Code itself contains an appropriate process for complaints handling which if followed will help handle complaints effectively.? It may be that poor?training on complaints handling?is one of the root causes behind these disappointing results.
Nowadays Wholesale Soccer Jerseys , 'how to lower blood pressure' is the question many middle-aged people have and the reason is that there is a considerable increase in the number of people with this issue these days. Reports state that increasing work and personal pressure in their life is the important contributor towards high BP among people. It is possible to lower blood pressure by herbal remedies, but before finding a remedy under this method Wholesale Authentic Jerseys , it is better to understand the Ayurvedic view of this health issue.
Ayurvedic view of hypertension: According to the Ayurvedic system of medicine, it is stated that some imbalances in the body are responsible for creating high blood pressure in human. The factors stated by this system of medicine are listed below.
1. Disturbance in the natural biological rhythms of the body
2. Reduction in the level of natural immunity and resistance power in the body
3. Accumulation of not just mental stress Wholesale Jerseys Cheap , but also physical stress can contribute towards high BP.
4. Imbalances in the nervous system
5. Poor digestion
6. Poor nutrition
7. Accumulation of toxins in the tissues that block blood circulation.
It is better to choose to lower blood pressure by herbal remedies because the modern medical approach towards this health issue focuses on addressing just the symptoms experienced by patients and not the underlying cause. This is why modern medicine cannot provide complete relief from this condition until it turns out to be chronic. On the other hand, Ayurveda actually addresses the factors that are stated to be contributors towards high BP Wholesale Jerseys Free Shipping , such that the users of the herbal remedy called as Stresx capsules, which is purely ayurvedic can find relief from high BP.
What are Stresx capsules?
For individuals looking for ways to lower blood pressure by herbal remedies Wholesale Jerseys From China , Stresx capsules can provide the relief. These capsules are made out of a unique combination of time-tested herbs as ingredients and besides playing the crucial role in reducing blood pressure, the ingredients will also ensure healthy functioning of the heart. In addition Wholesale Jerseys China , these capsules will also help with reducing stress and depression, which are stated to be important contributors towards high BP in many people.
Getting to know the ingredients: Stresx capsules can provide the right answer to the question 'how to lower blood pressure' due to its ingredients and now Wholesale Jerseys , let us explore the role played by some ingredients in making these capsules effective against hypertension:
1. Arjuna is added to these capsules because of its cardio-protective property. It is effective for people with a weak heart as it can effectively strengthen the heart muscles.
2. Brahmi is stated to be the best remedy for individuals looking to lower blood pressure by herbal remedies as this herb is generally recommended as the ideal herbal supplement for anxiety and depression.
3. Shankapushpi can act as a natural tonic for treating fatigue, memory loss Cheap Authentic Soccer Jerseys , insomnia and nervous weakness. All these things can contribute towards high BP and this is why this ingredient is added to Stresx capsules to provide the answer to the question 'how to lower blood pressure'.